We know some parts of RCEP are not fully accessible:
• Some pages and document attachments may not seem clearly written for users not familiar with our operational and technical requirements associated with the RTGS and CHAPS services we provide
• Some error messages in forms may not be announced by assistive technology
• Some documents are in PDF and other formats and are not fully accessible
If you read anything that's unclear on RCEP or you have any trouble using it, please let us know by emailing us at rtgschapscomms@bankofengland.co.uk.
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
The Bank of England is committed to making RCEP accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website complies only partly with the Web Content Accessibility Guidelines version 2.1 AA standard, for the reasons listed below.
The content listed below is non-accessible for the following reasons.
Some error messages may lack information to help users correct their errors. This issue falls under the 3.3.3 (AA) WCAG 2.1 violation(s) and not all can be fixed by us.
Across RCEP, some links lack the file-type or file-size information. This issue falls under the 2.4.4 (A).
Some documents may not be suitable for users of assistive technology in a number of ways including missing text alternatives and missing document structure. If you require an accessible version of any of the documents from RCEP, please let us know by emailing us at rtgschapscomms@bankofengland.co.uk.
The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.
This statement was prepared in November 2021. It was last reviewed in November 2021.